Frequently Asked Questions
What is Eyes on Alert?
Eyes on Alert is a real-time emergency notification system designed to help churches, schools and businesses respond quickly and calmly when an emergency occurs. It delivers clear, authoritative alerts from leadership through escalation and all-clear.
Is Eyes on Alert a communication or chat platform?
No. Eyes on Alert is intentionally not a two-way communication or chat platform. During emergencies, incoming messages can create confusion, delay response, and increase liability. Eyes on Alert is designed for clarity, not conversation.
Eyes on Alert is designed to deliver clear, authoritative communication from leadership, ensuring everyone receives the same instructions at the same time. This preserves order, reduces panic, and allows leaders and security teams to focus on response—not message management.
In short, Eyes on Alert prioritizes clarity over conversation when it matters most.
How does Eyes on Alert handle changing emergencies?
Emergencies evolve. A suspicious person may require one alert. If that situation escalates to a weapon, the emergency changes. Eyes on Alert operates in real time, allowing leadership to issue updated emergency notifications as conditions change.
Does Eyes on Alert replace our safety plan?
No. Churches, schools and businesses should always have a documented safety plan in place. Eyes on Alert enhances your existing plan by ensuring alerts and updates are delivered instantly when that plan is activated.
Who can initiate an emergency?
Eyes on Alert allows designated personnel—such as staff members, security team members, or trained volunteers—to notify leadership immediately when they observe a concern.
Official emergency alerts are issued only by authorized leadership, ensuring accountability, consistency, and calm response.
Does Eyes on Alert replace radios or security teams?
No. Churches, schools and businesses should always have a documented safety plan in place. Eyes on Alert enhances your existing plan by ensuring alerts and updates are delivered instantly when that plan is activated.
Is Eyes on Alert always running?
Yes. Eyes on Alert operates continuously in real time, ensuring it is ready the moment an emergency occurs.
What are the 8 emergencies we are alerted to?
Suspicious person, person with a knife, person with a gun, active shooter, suspicious package, explosive device, fire and medical emergency.
What happens when an emergency is over?
Eyes on Alert delivers a clear all-clear notification, from authorized personnel so people can safely return to normal activities.
What if our organization already has a safety plan in place?
Eyes on Alert does not replace your current safety plan. Rather, we believe it will enhance it by providing information to everyone who needs it as to what is happening and where in real time as well as notify the police when needed.
Is Eyes on Alert a proven platform?
Yes. Eyes on Alert is supported by two issued U.S. patents, reflecting a unique and protected approach to real-time emergency notification workflows.
How does Eyes on Alert compare to radio systems
Radios can be costly to purchase and maintain. Eyes on Alert provides a powerful emergency notification layer for a fraction of the cost, helping churches practice good stewardship while enhancing preparedness.
